Mingary-Cairnmillar Counselling Services provides free counselling and mental health services via phone or videoconference (MS Teams). It surprises many people how effective this form of counselling can be. Telephone sessions work very well, and video-link sessions allow you and your counsellor to see each other.
These counselling sessions are a convenient way to access professional, confidential and low- cost psychological services that can be accessed from anywhere in Australia!
This service is staffed by provisional psychologists undertaking postgraduate studies and who work under experienced supervisors. There is no restriction on the number of sessions clients can have, with low cost options for both treatment and assessment.
Children, Adolescents, Adults and Couples can be seen at the Service without a referral or mental health care plan. This service may be particularly useful if an individual’s sessions under Medicare have expired or if they no longer wish to access Medicare. In these cases, they do not need a referral from their GP.
Making an appointment
To make an appointment for counselling via telephone or video-link, please contact our reception team on 1800 391 393 (free call) or email firstname.lastname@example.org
The MS Teams application does not need to be installed. All you need is a device (phone, computer, iPad or other tablet) with an internet browser (Firefox, Safari, Chrome or Microsoft Edge).
An email or text message will be sent to you by email or text prior to your appointment. Attending the appointment is as simple as clicking on the link, which will admit you to a virtual waiting room. Your counsellor will then admit you to the appointment.
If you have not used MS Teams before and would like assistance, we are happy to talk you through the process over the telephone. Our clients have confirmed that after doing this once, it’s very easy to connect again. Alternatively, we can always conduct the sessions over the phone.
The Mingary-Cairnmillar Counselling Service is open Monday to Friday from 10am to 5pm.
If you are currently in crisis and need immediate assistance, please call Lifeline on 13 11 14.